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Hourly Maintenance Plan
Freedom, Flexibility, No Obligation- Premium WordPress web hosting
- SSL certificate (HTTPS)
- WordPress core, theme & plugin updates
- Security and malware monitoring
- Monthly off-site website backups
- Uptime monitoring
- Performance optimization & caching
- Form and email delivery monitoring
- Basic SEO health checks
- Website health & compatibility checks
- 24/7 emergency support (critical issues only)
- Monthly website health report
T2 Maintenance Plan
Perfect For Low Maintenance Needs.- Includes everything in Hourly, plus:
- Up to 2 hours of development & content support per month
- Minor content updates (text & images)
- Small layout or styling tweaks
- Plugin configuration assistance
- Safe update process (testing updates before applying live)
- Non-urgent requests batched and handled monthly
- Unused hours do not roll over.
T5 Maintenance Plan
Stability, Security, and Long-Term Success- Includes everything in Standard, plus:
- Up to 5 hours of development & content support per month
- Priority handling of support requests
- Ongoing site improvements & refinements
- Advanced performance tuning
- Light SEO adjustments & on-page improvements
- Staging environment for larger updates (when applicable)
- Ideal for businesses that update content frequently or want ongoing improvements.
Maintenance plans cover updates, support, and minor improvements. New features, major redesigns, ecommerce builds, or custom functionality may be quoted separately.
What’s Included
All of our plans include services designed to meet the individual needs of your business.
We also offer professional services to our clients for custom web design and software development.
- Text – Adding, updating or deleting any text on your website (provided by you)
- Images – Adding, updating, resizing, cropping or deleting pictures on your website (provided by you)
- Video – Adding, updating or deleting videos on your website (provided by you)
- Links – Adding, updating or deleting links on your website
- Files – Adding, updating or deleting any files or documents on your website (provided by you)
- Pages – Creating new pages or blog posts (content provided by you)
- Layouts – Design recommendations
- Modifying existing layouts
- Modifications to your logo
- Modifications to headers or footers
- Google Analytics Tracking, Goals Set Up and E-commerce Set Up
- Internal and external Broken Link Check
- External Broken Link Check and resolve 404 “Page Not Found” Errors
- Google Webmaster Tools (verification, crawling, HTML, and sitemap errors)
- Robots.txt and XML Sitemap Files
- Creating new social media accounts, including Twitter, Facebook, and many others
Service Level Agreement
Website maintenance is performed within a set timeframe so you’ll always know how long your individual job will take. We’ll provide you with the timeframe for your job when your quote is issued, based on the service level agreement (SLA) below.
- 0 to 1 hour quoted- the next business day by 5pm
- 1 to 2 hours quoted- within two business days by 5pm
- 2 to 3 hours quoted – within three business days by 5pm
- 3 or more hours quoted – A time frame will be issued with your quote
Providing your request is received by 12pm, otherwise please add an additional business day. All times quoted are EST. This service level agreement is valid until 12/31/2026.
